Warranty & After-Sales
Comprehensive protection and support for your investment
Our Warranty Promise
Every piece from IMA Gallery comes with comprehensive warranty coverage, ensuring your investment is protected. We stand behind the quality and craftsmanship of every product we offer.
Standard Warranty Coverage
- •Furniture: 2-5 years depending on category
- •Lighting: 2-3 years on electrical components
- •Decorative items: 1-2 years on manufacturing defects
After-Sales Support
Our commitment extends beyond purchase. Our dedicated after-sales team is available to assist with maintenance, repairs, and any questions you may have about your products.
What We Cover
Manufacturing Defects
Full coverage for any manufacturing or material defects
Structural Issues
Protection against structural failures and frame defects
Finish Deterioration
Coverage for premature finish degradation under normal use
Electrical Components
Full warranty on all electrical and lighting components
Contact Support
For warranty claims or after-sales support, please contact our team:
Email: [email protected]
Landline: +971 4 576 9563
WhatsApp: +971 52 703 0110
Hours: Every day, 10:00 AM - 10:00 PM